Frequently
Asked
Questions

How long are your contracts?

All Brave Haus general memberships are paid monthly or yearly. We make it simple to start — and stop — your membership at any time.

For Private Offices, we offer a 3 month minimum contract with a 30 day written cancellation notice.

Is there a discount for yearly membership?

Yes, we offer discounts on up-front long-term commitments. Typically that discount starts at 10% or the equivalent of 1 free month of membership.

How do I sign up?

As a curated coworking space, you start the process by filling out our Haus Application. We don’t collect your credit card information until we’ve determined you’re a great fit for our community and have sent you a signup link to our coworking management software, Optix.

How do I cancel my membership?

Canceling your membership at Brave Haus is an easy and no-questions-asked process. It’s done online right from your mobile app, Optix.

Can I switch plans?

Yes, at any time, in your Optix mobile app. When upgrading or downgrading your membership plan, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.

What are Brave Haus’ hours?

Though all of our member plans offer 24-7 access, our office hours are Monday through Friday, 9am to 6pm. All members are provided with keys and alarm codes for at will access according to their plan.

What types of freelancers and entrepreneurs are in Brave Haus?

Our growing community is made up of designers, motion designers, developers, photographers, marketers, project managers, freelancers, solo entrepreneurs, small business teams, and some in between.

I’m on the phone a lot. Is that a problem?

It’s a coworking space, which means there’s going to be conversation and people are used to it. With that said, long business calls or more personal calls can be distracting and are best suited for one of the break out rooms.

How much do meeting spaces cost?

Member Rates

• Free. Boom.

Non-Member Rates

• Conference Room — 4-6 Seats, $30/hr

  • With Smart TV and writeable glass pane

• Loft Conference Space — 8-10 Seats, $50/hr

  • With Smart TV, Video Conferencing, and Whiteboard

How much does Mail Handling cost?

Mail Handling is combined with a Smart Locker for two available pricing options depending on the size of your locker (small or large). The small combo costs $25/mo and the large costs $35/mo. Each includes mail sorting and package acceptance no larger than 10 lbs.

Have more questions?

Send our admin team an email at hello@bravehaus.co